Front Office: Staff very pleasant – helpful and knowledgeable They know what they are doing- confident in their job performance – puts the patient at ease- able to answer questions
Back Office: efficient and knowledgeable
Referral Process- Well done – quick and to the point – no delays – efficient
Physician interaction: appointments are on time – no delays – DR. Sekhon extremely knowledgeable – to the point – honest assessment of problem – patient given options of care – test results readily available and reviewed with the patient – gives patient a sense of confidence and trust – a positive experience
Tom Kopp